SHIPPING POLICY

Effective Date: 13.11.2024

Thank you for shopping with BeautyJolie, LLC! We are committed to providing prompt and reliable shipping for all of our handmade products. Please read our Shipping Policy carefully to understand the terms regarding order processing, shipping methods, costs, and delivery times.

1. Order Processing
Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday) after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: Once your order is processed, you will receive a confirmation email with details of your order.
2. Shipping Rates and Delivery
Shipping Costs: Shipping costs are calculated at checkout and are based on the destination, size, and weight of your order.
Free Shipping: We offer free standard shipping for orders over $50 within the United States. Other shipping rates are calculated based on the order’s weight and destination.
Delivery Options:
Standard Shipping: Delivery within 3–7 business days within the U.S.
Expedited Shipping: Delivery within 2–3 business days within the U.S.
International Shipping: Delivery times and costs vary by country.
3. Shipping Restrictions
Domestic Shipping: We currently ship within the United States. Some products may have shipping restrictions due to local regulations.
International Shipping: We ship to select countries outside the U.S. Shipping times may vary, and customers are responsible for any customs duties, taxes, or fees associated with international orders.
4. Delivery Times
Estimated Delivery: Delivery times are estimated based on the shipping option selected at checkout. Please note that delivery times may be impacted by external factors such as weather, carrier delays, or customs processing for international orders.
Tracking Your Order: Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status.
5. Lost or Delayed Shipments
BeautyJolie, LLC is not responsible for shipping delays caused by the carrier or by factors beyond our control, such as customs processing for international shipments. However, if you experience any issues with your shipment, please contact us at [email protected], and we will do our best to assist you.

6. Damaged or Incorrect Items
If your order arrives damaged or if you receive an incorrect item, please contact us within 7 days of receiving your order at [email protected] with your order details and a photo of the item(s) received. We will review the issue and offer a replacement or refund, depending on the circumstances.

7. Address Changes
Please ensure your shipping address is correct at checkout. We cannot be held responsible for incorrect shipping addresses. If you need to make a change, contact us at [email protected] within 24 hours of placing your order. Once the order is shipped, we cannot change the address.

8. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please reach out to us:

BeautyJolie, LLC
915 Sixth Ave, San Diego, CA 92101
Phone: +1 619-780-5660
Email: [email protected]

Join Us on Our Journey

Got questions?

Our soaps are crafted with natural, high-quality ingredients like olive oil, coconut oil, shea butter, and essential oils. We avoid synthetic fragrances, dyes, and harsh chemicals to ensure our soaps are gentle on your skin and the environment.

Yes! We offer a variety of soaps that are perfect for sensitive skin, made with gentle ingredients like oatmeal, honey, and chamomile. Always check individual product descriptions for more information about each soap’s suitability for sensitive skin.

To extend the life of your soap, keep it in a dry place between uses. Use a well-draining soap dish or tray to allow the soap to dry completely. Avoid leaving it in direct contact with water for long periods to prevent it from softening too quickly.

Yes, we are committed to sustainability. Our soaps are made with eco-conscious ingredients, and we use recyclable or biodegradable packaging to minimize our environmental impact.

Absolutely! We offer custom soap orders for events like weddings, birthdays, or corporate gifts. Contact us to discuss your needs, and we’ll help create the perfect soap for your special occasion.

You can use our soaps daily, as they are gentle and nourishing. Depending on your skin type and needs, you can tailor the frequency of use to suit your personal skincare routine.

Yes, we offer international shipping! Shipping fees and delivery times vary by location. Please check our shipping policy for more details.

No, we are proud to be cruelty-free. None of our products or ingredients are tested on animals, and we are committed to ethical practices in all aspects of our business.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website.

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